Summary: The Alam Digital respects your privacy. We collect only information necessary to deliver our services, never sell your data, and give you full control over your personal information.
1. Who We Are
The Alam Digital is a digital marketing and creative services agency registered in Pakistan under proprietor Saad Alam, NTN Reference No. G108517-4. Our registered address is Main GT Road Opposite DHA Phase II, Islamabad, Pakistan.
This Privacy Policy explains how we collect, use, store, and protect personal data when you visit thealamdigital.com or engage our services.
2. Information We Collect
2.1 Information You Provide
- Name and contact details (email, phone number)
- Business name and related information
- Messages submitted via contact forms or email
- Payment information (via secure third-party providers)
2.2 Automatically Collected
- IP address and browser type
- Pages visited and time on site
- Referring website or source
- Device type and operating system
2.3 From Third Parties
If you connect social media or Meta platforms as part of our services, we may receive limited profile information as permitted by those platforms' policies.
3. How We Use Your Information
- Provide, manage, and improve our services
- Respond to enquiries and communicate with clients
- Process payments and maintain service agreements
- Send service updates (with your consent)
- Comply with legal obligations in Pakistan
- Protect against fraud and unauthorised access
4. Data Sharing
We do not sell, rent, or trade your personal data. We may share with:
- Service providers – hosting, analytics, and payment platforms
- Meta Platforms – when managing advertising campaigns on your behalf
- Legal authorities – when required by law
5. Cookies
We use cookies to enhance your experience. See our Cookie Policy for full details.
6. Data Retention
We retain personal data only as long as necessary. Client data is kept for a minimum of 5 years to comply with Pakistani tax regulations. Contact enquiries are kept for 2 years.
7. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise any right, contact info@thealamdigital.com.
8. Children's Privacy
Our services are not directed at individuals under 18. We do not knowingly collect data from minors.
9. Changes
We may update this policy from time to time. Changes will be posted with an updated effective date.
10. Contact
- Business: The Alam Digital · Saad Alam
- Email: info@thealamdigital.com
- Phone: +92 339 2266645
- Address: Main GT Road Opp. DHA Phase II, Islamabad, Pakistan